Privacy Policy

Information We Collect

We may collect the following information:

Personal Data: Name, email address, phone number, billing and shipping address.

Payment Information: Details required to process transactions (handled securely via third-party payment providers).

Usage Data: IP address, browser type, pages visited, and other technical details to improve website functionality.

Cookies: Small data files stored on your device to enhance your experience.

How We Use Your Information

We use your data to:

• Process and deliver your orders.

• Communicate with you regarding orders, promotions, or updates.

• Improve our website and customer experience.

• Comply with legal and regulatory requirements.

Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

Service Providers: Payment processors, delivery companies, and IT support services.

Legal Obligations: When required to comply with laws or regulations.

Cookies and Tracking

Our website uses cookies to:

• Remember your preferences.

• Analyse website traffic and performance.

You can manage or disable cookies through your browser settings.

Your Data Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you.

• Request corrections to your data.

• Request data deletion (subject to legal obligations).

• Opt-out of marketing communications at any time.

How We Protect Your Data

We implement robust security measures to protect your personal information. However, no system can be entirely secure, and we cannot guarantee complete protection against unauthorised access.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect data from them.

Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted here, with the “Effective Date” updated.


Who we are

Our website address is: https://thesweetiestore.com.au/wordpress.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.